P.O. BOX 1332 | MORENO VALLEY, CA 92556
PHONE 951.656.6444 | FAX 951.656.4555
 
     
 
 

TRAINING WORKSHOPS: As technology changes, a multitude of system features becomes available to each end user.

We make it a point to keep abreast of the latest features and options that are offered by each system we service. Included with each system installation is a comprehensive training session, held in a group setting or on a one-on-one basis.

We also arrange for periodic refresher courses to accomodate for employee turnover and accompany system upgrades.

 

 
 
   
 

Our consultation services includes an extensive line of telephone and voice mail  products by a wide range of manufacturers. What does this mean to you?

This means that you have options presented to you that allow for informed decisions. You're made aware of all the choices available, and the pros and cons associated with each. This freedom to evaluate all pertinent data gives you confidence in choosing equipment best suited for your specific needs.

In addition, we provide consultation services which include :

VOICE NETWORK DATABASE DESIGN: Taking the time to understand the demands that will be placed upon your voice networking equipment is crucial to the design of a database tailored to fit your needs. We take the time to evaluate available technology that provides for the present, while planning for the requirements of the future.The planning stage makes way for the implementation stage as your custom database is put into place and thoroughly tested for full feature operation.
Hawkins Communications Group insures that your new system performs to your complete specifications.

PROJECT MANAGEMENT AND VENDOR COORDINATION: Planning a cutover? Moving your office? Hawkins Communications Group will act on your behalf and interface with all necessary agencies related to your telecom network. We will order new services and coordinate vendors and due dates. We provide complete project management services that allow you to focus on the smooth operation of your business. After your cutover or  move date, we offer network management and administration services that provide you with a single point of contact. We can eliminate confusion, finger pointing, and multiple inquiries by handling your service requests, isolating trouble sources, and dispatching appropriate vendors.

SYSTEMS AND FACILTIES AUDITS: At
Hawkins Communications Group we recommend periodic systems and facilities audits to plan for expansion and combat overspending. We will evaluate the performance of your equipment and  service providers, and make recommendations to streamline and/or eliminate services that create  redundancy in these areas. We create complete inventory documentation, review software versions, and revisions of all hardware to determine if obsolescence is an issue. We will address configuration and capability concerns before they adversely affect your company.

 
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